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About This Site

9/11 Museum Tickets is an independent informational guide to the National September 11 Memorial & Museum at the World Trade Center site in Lower Manhattan, and to the six ways GetYourGuide sells a visit to it. It answers the practical questions a visit raises: which parts are free, which need a timed ticket, how long each takes and which of the six products fits which visitor.

What the site covers

The site is described in three layers. At street level the memorial plaza, with its two pools and 2,983 names, is free and open daily 8 am to 8 pm. About 70 feet below it, the museum needs a timed ticket bought in advance. Above, One World Observatory is a separate ticket on floors 100 to 102 of One World Trade Center. The complete guide puts a whole visit on one page, and memorial vs museum takes the most common confusion first.

Of the six products, one is the museum’s own timed ticket and five are guided walks of the free zone with the museum and the observatory as options. Each has a close-up page, all of them listed on the six options, close up, and the tickets page sets them side by side.

What this site is, and is not

It is an independent guide in English, with machine translations into French, German, Spanish and Italian. It is not the 9/11 Memorial & Museum, not the foundation that runs it, not the Port Authority and not any tour operator. It sells no tickets. The museum’s own hours, admissions and special-hours pages are the ones to check before travelling; this site prints hours as published and says so each time.

Tone

The subject is a memorial to 2,983 people, and the pages are written accordingly: what a visitor sees, how the visit works, what the rules are. Where reviewers describe a visit as emotional, the site reports it in their words, briefly. Guidance from the museum, such as its advice on children under 10 and the two galleries where photography is not allowed, is passed on plainly.

Numbers

The site prints durations, dates, dimensions and hours from the museum’s own published material and from the six listings. It prints no prices, ratings or numbers of reviews. Prices change by date and by option, so the live booking widget on each page carries the current figure, as what it costs explains.

How the site is paid for

Booking links go to GetYourGuide and are affiliate links. A booking made through one earns the site a small commission, and the traveller pays the same as when booking direct. The affiliate disclosure sets out the details. Corrections, including changed hours, can be sent through the contact page.